Terms & Conditions

Please read this document carefully before using Crazy Tower. By accessing or registering an account, you confirm your full agreement with every provision set out below.

Brand: Crazy Tower Version: 1.0 Last Updated: 19 October 2025 GEO: Australia (AU) Language: English Min. Age: 18+

1. Introduction & Acceptance

1.1. About Crazy Tower

Crazy Tower (hereinafter referred to as "we", "us", "our", or "the Platform") operates the online gaming website accessible at crazytower.mobile. The Platform provides registered users with access to a range of online casino games, promotional offers, tournaments, and related entertainment services.

1.2. Legal Agreement

These Terms & Conditions (hereinafter "Terms", "Agreement", or "T&C") constitute a legally binding agreement between you (the "User", "Player", or "you") and the Platform. By completing the registration process, clicking "I Agree", depositing funds, or otherwise accessing any feature of the Platform, you unconditionally accept and agree to be bound by these Terms in their entirety.

If you do not agree with any part of these Terms, you must immediately cease use of the Platform and refrain from completing registration.

1.3. Related Documents

These Terms must be read in conjunction with our other policy documents, which form an integral part of this Agreement:

1.4. Amendments

The Platform reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to registered users via email or a prominent in-platform notice at least 7 days prior to coming into effect, except where immediate implementation is required by law or to prevent fraud. Continued use of the Platform following the effective date of any modification constitutes your acceptance of the updated Terms.

It is your responsibility to check this page periodically. The current version number and effective date are displayed at the top of this document.

1.5. Language

These Terms are published in English. In the event of any translation being made available, the English-language version shall prevail in all cases of conflict or ambiguity.

2. Definitions

For the purposes of these Terms, the following capitalised terms shall have the meanings assigned below:

  • "Account" — the individual player account opened by a User upon successful registration on the Platform.
  • "AUD" / "A$" — Australian Dollar, the primary currency of the Platform for Australian-resident users.
  • "Balance" — the total funds held in a User's Account, including both real-money funds and, where applicable, bonus funds.
  • "Bonus Funds" — any promotional credits, free spins value, or match bonuses credited to an Account, subject to applicable wagering requirements.
  • "Cash Funds" / "Real Money" — funds deposited by the User using a supported payment method, excluding Bonus Funds.
  • "Device" — any computer, tablet, smartphone, or other electronic device used to access the Platform.
  • "Force Majeure" — any event beyond the reasonable control of the Platform, including but not limited to acts of God, cyber-attacks, government actions, or infrastructure failures.
  • "Games" — all casino-style games, slots, live dealer tables, and other wagering entertainment made available on the Platform.
  • "KYC" — Know Your Customer; the identity and address verification process required under applicable anti-money laundering and fraud prevention obligations.
  • "Platform" — the website, mobile site, and associated services operated under the domain crazytower.mobile.
  • "Prohibited Territories" — jurisdictions in which use of the Platform is restricted or prohibited, as listed in Section 3.
  • "RNG" — Random Number Generator; the certified software mechanism that determines game outcomes.
  • "Support" — the customer support team reachable at support@crazytower.mobile.
  • "User" / "Player" / "you" — any individual who registers and/or uses the Platform.
  • "Wagering Requirement" — the number of times a bonus amount must be wagered before associated winnings may be withdrawn.
  • "Withdrawal" — the transfer of Cash Funds from a User's Account to their nominated payment method.

3. Eligibility & Registration

3.1. Age Requirement

You must be at least 18 years of age to register an Account and use the Platform. We operate a strict minimum-age policy in compliance with applicable standards. We reserve the right to request age-verification documents at any time. Where a User is found to be under 18, the Account will be closed immediately, any winnings will be voided, and all deposited funds that are still recoverable will be returned.

⚠ Age Verification: We employ automated and manual age-verification checks. Misrepresentation of your age constitutes fraud and may result in Account termination and referral to relevant authorities.

3.2. Eligible Jurisdictions

The Platform is made available to residents of Australia. The following categories of persons are not eligible to register or use the Platform:

  • Individuals under the age of 18;
  • Residents of any jurisdiction where online gambling is prohibited by applicable law;
  • Employees, contractors, directors, or agents of the Platform or its affiliates, and their immediate family members;
  • Individuals who have self-excluded from the Platform or from gambling services generally;
  • Individuals acting on behalf of third parties or organisations.

3.3. Registration Process

To open an Account, you must provide accurate and complete information during the registration process, including but not limited to:

  • Full legal name;
  • Date of birth;
  • Valid residential address in Australia;
  • A valid, unique email address;
  • A mobile phone number;
  • A secure password.

You warrant that all information provided is true, accurate, current, and complete. You must promptly update your Account information if any details change. Providing false or misleading information is a material breach of these Terms and will result in immediate Account suspension or termination.

3.4. One Account Per User

Each individual is permitted to hold only one (1) Account on the Platform. Duplicate accounts are strictly prohibited. If we detect multiple accounts belonging to the same individual (based on IP address, device fingerprint, payment method, name, address, or any other indicator), we reserve the right to close all duplicate accounts, void any winnings accumulated on those accounts, and withhold associated bonuses. Deposited funds minus any bonus value received may be returned at our discretion.

3.5. Know Your Customer (KYC)

The Platform operates a mandatory KYC programme to meet anti-money laundering (AML) and fraud prevention obligations. You may be required to submit verification documents at any stage, including but not limited to:

  • Proof of Identity: Government-issued photo ID (e.g. passport, driver's licence);
  • Proof of Address: Utility bill or bank statement dated within the last 3 months;
  • Proof of Payment Method: Image of card used, bank statement, or e-wallet screenshot;
  • Source of Funds / Source of Wealth: Documentation supporting the origin of deposited funds.

Withdrawals may be withheld pending satisfactory completion of KYC verification. Failure to provide requested documentation within 30 days of the request may result in Account restriction or closure.

3.6. Account Security

You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party. Any activity conducted through your Account using your credentials will be deemed to have been authorised by you. Notify Support immediately at support@crazytower.mobile if you suspect unauthorised access to your Account.

4. Account Management

4.1. Account Verification Status

Accounts may be in one of the following states: Unverified, Partially Verified, or Fully Verified. Certain functionality — including the ability to withdraw funds — is restricted until Full Verification is achieved.

4.2. Dormant Accounts

An Account is considered dormant if no login, deposit, withdrawal, or wagering activity has been recorded for a continuous period of 12 months. Upon a further 6 months of inactivity (18 months total), an administrative fee of A$10 per month (or the remaining balance if lower) may be deducted from the Account balance until either the Account balance reaches zero or the Account is reactivated. You will receive prior written notice before any fee is applied. No fee will be applied to an Account with a zero balance.

4.3. Account Closure by Player

You may request Account closure at any time by contacting Support at support@crazytower.mobile. Closure requests will be processed within 5 business days. Any eligible Cash Funds remaining in the Account at the time of closure will be returned via your most recently used verified payment method following completion of KYC, subject to minimum withdrawal thresholds. Bonus Funds are forfeited upon voluntary closure.

4.4. Account Suspension or Termination by the Platform

We reserve the right to suspend, restrict, or permanently close an Account at our sole discretion, including in circumstances where:

  • There is evidence or reasonable suspicion of fraud, money laundering, or collusion;
  • You have breached any provision of these Terms;
  • You have provided false registration information;
  • You have engaged in abusive, offensive, or threatening behaviour toward our staff;
  • We are required to do so by applicable law or regulatory direction;
  • You have opened multiple accounts;
  • You have reversed or disputed legitimate transactions (chargeback abuse).

Where an Account is closed due to a breach by the User, the Platform reserves the right to withhold any winnings and retain deposited funds where they are proceeds of fraudulent activity.

4.5. Communication

By registering an Account, you agree to receive transactional communications related to your Account (e.g. deposit confirmations, withdrawal receipts, security alerts) via email and SMS. Marketing communications are subject to your separately recorded consent and may be withdrawn at any time via Account settings or by contacting Support.

5. Deposits & Withdrawals

5.1. Accepted Payment Methods

The Platform supports the following payment methods for Australian players:

Payment Method Deposit Withdrawal Typical Processing
Visa / Mastercard ✅ ✅ Instant / 1–5 business days
PayID ✅ ✅ Instant / 1–2 business days
POLi ✅ ❌ Instant
BPAY ✅ ❌ 1–2 business days
Bank Transfer (EFT) ✅ ✅ 1–3 business days
Skrill ✅ ✅ Instant / 24–48 hours
Neteller ✅ ✅ Instant / 24–48 hours
MiFinity ✅ ✅ Instant / 24–48 hours
CoinsPaid (Crypto) ✅ ✅ Instant / 1–24 hours
Neosurf ✅ ❌ Instant

The Platform reserves the right to add, remove, or modify available payment methods at any time with reasonable prior notice where practicable.

5.2. Deposit Limits & Conditions

  • Minimum single deposit: A$10;
  • Maximum single deposit: A$10,000 (or lower limits may apply per payment method);
  • Deposits are credited to your Account balance immediately upon confirmation by the payment provider;
  • The Platform does not accept third-party deposits; funds must originate from a payment method registered in your own name;
  • Deposits made using credit cards may be subject to additional verification steps;
  • The Platform does not charge fees on deposits; however, your bank or payment provider may apply their own fees.

5.3. Withdrawal Conditions

  • Minimum single withdrawal: A$20;
  • Maximum single withdrawal: A$5,000 per transaction;
  • Maximum weekly withdrawal: A$15,000 (higher limits may be granted at our discretion for verified VIP players);
  • Withdrawals are only permitted to payment methods previously used for deposits and registered in the User's name;
  • All pending active bonuses must be fully forfeited or completed prior to withdrawal unless specifically stated otherwise in a bonus offer;
  • Withdrawals are subject to satisfactory completion of KYC verification;
  • The Platform processes withdrawal requests within 24–72 hours (business days) of approval; actual receipt of funds depends on your payment provider's timelines.

5.4. Currency

The Platform's primary account currency for Australian players is the Australian Dollar (AUD / A$). All balances, deposit amounts, wagering requirements, and withdrawal sums are displayed and processed in AUD unless an alternative currency option is explicitly offered during registration. Currency conversion fees, where applicable, are the responsibility of the User.

5.5. Anti-Money Laundering

The Platform operates in accordance with applicable anti-money laundering (AML) principles. We reserve the right to report suspicious transactions to relevant authorities. We may delay, freeze, or decline to process any deposit or withdrawal where we have reasonable grounds to believe it may be connected to criminal activity, money laundering, or the financing of terrorism. The Platform will not accept funds from unlawful sources.

5.6. Chargebacks

Initiating a chargeback or payment dispute with your bank or payment provider without first contacting Support is considered a breach of these Terms. We reserve the right to close the Account, void pending and historical bonuses, and seek recovery of any funds reversed via chargeback. Players who initiate chargebacks may be reported to fraud-prevention agencies.

6. Bonuses & Promotions

6.1. General Bonus Policy

From time to time, the Platform may offer bonuses, free spins, cashback, reload promotions, and other incentives (collectively, "Promotions"). All Promotions are subject to specific terms stated at the point of offer, which shall be read in conjunction with this Section. In the event of conflict, the specific promotion terms take precedence over these general provisions.

6.2. Eligibility for Bonuses

  • Bonuses are available only to users who have a fully or partially verified Account in good standing;
  • Only one welcome bonus package may be claimed per user, household, IP address, or device;
  • Bonuses cannot be combined unless explicitly stated in the promotion terms;
  • Self-excluded players are ineligible to receive or wager bonus funds;
  • The Platform reserves the right to decline a bonus application at its sole discretion.

6.3. Wagering Requirements

Unless a promotion is explicitly labelled as "wager-free", all bonuses are subject to a wagering requirement. The standard wagering requirement is 35x the bonus amount unless otherwise stated. This means that if you receive a A$100 bonus with a 35x wagering requirement, you must wager a total of A$3,500 before any associated winnings may be withdrawn.

Wagering must be completed within the validity period specified for each bonus (typically 30 days from the date of crediting). Bonuses not used or wagering requirements not met within the validity period will result in the automatic forfeiture of the Bonus Funds and any winnings derived solely from those Bonus Funds.

6.4. Game Contribution to Wagering

Not all games contribute equally to meeting a wagering requirement. The following standard contribution rates apply (specific promotions may differ):

Game Category Wagering Contribution
Video Slots 100%
Classic Slots / 3-Reel Slots 100%
Live Casino (Blackjack, Baccarat) 10%
Live Casino (Roulette) 10%
Table Games (RNG) 15%
Video Poker 15%
Jackpot Slots 20%
Scratch Cards 50%
Excluded Games 0%

A list of excluded games is maintained within the Platform's promotions section and may be updated without prior notice.

6.5. Bonus Funds Usage Rules

  • When an Account holds both Cash Funds and Bonus Funds, Cash Funds are used first for wagering unless otherwise stated;
  • Maximum bet per spin or round when using Bonus Funds: A$5 (or the equivalent per line/hand); exceeding this limit may result in forfeiture of the bonus and associated winnings;
  • Wins accumulated exclusively from Bonus Funds are subject to a maximum cashout cap per bonus — typically A$500 or 5x the bonus value, whichever is higher, unless the specific promotion states otherwise;
  • The Platform reserves the right to remove bonus credits and associated winnings if there is evidence of abuse, exploitation of a technical error, or wagering that breaches these Terms.

6.6. Bonus Abuse

The Platform employs automated monitoring tools to detect bonus abuse. Conduct that constitutes abuse includes (but is not limited to): placing low-risk bets across multiple outcomes simultaneously to meet wagering requirements with minimal risk; using automated software to claim or wager bonuses; creating multiple accounts to claim bonuses multiple times; and colluding with other players. Any player found to be abusing bonuses will have their Account suspended and all associated funds/winnings forfeited.

7. Games & Fair Play

7.1. Random Number Generator (RNG)

All games offered on the Platform that involve an element of chance use certified Random Number Generator (RNG) technology. The RNG ensures that all game outcomes are statistically independent, random, and unpredictable. Our games are provided by reputable third-party software providers whose RNG systems are independently tested and certified by accredited testing laboratories.

The theoretical Return to Player (RTP) percentage for each game is available within the individual game information panel. Past results have no influence on future outcomes.

7.2. Prohibited Game Conduct

The following conduct is strictly prohibited and may result in immediate Account suspension, forfeiture of winnings, and a permanent ban:

  • Use of bots, automated scripts, AI agents, or any software that plays on your behalf;
  • Use of software designed to exploit vulnerabilities, manipulate RNG, or gain an unfair advantage;
  • Collusion with other players or Platform staff;
  • Reverse-engineering, decompiling, or modifying any game software;
  • Chip-dumping or any form of coordinated wagering designed to transfer value between accounts;
  • Any form of cheating, fraud, or bad-faith gameplay.

7.3. Technical Malfunctions & Errors

In the event of a technical malfunction, software error, or server failure during a game round, the affected round(s) will be voided and all stakes returned to the respective player's Account. The Platform does not honour winnings resulting from a demonstrable software glitch, erroneous game display, or connectivity failure that has distorted the genuine outcome of a game.

If a game is interrupted mid-round due to loss of internet connection on your Device, the game will be completed automatically by the server in accordance with the game rules and the outcome will be recorded accordingly. The Platform is not responsible for connectivity issues on the User's end.

7.4. Game Availability

The Platform reserves the right to add, remove, or modify games at any time without prior notice. Certain games may be unavailable in specific jurisdictions due to provider licensing restrictions. The Platform makes no warranty that any specific game will remain permanently available.

7.5. Live Dealer Games

Live dealer games are operated by third-party providers and streamed in real-time. The rules of each live game are governed by the respective provider's game rules displayed at the table. Any dispute arising from a live game outcome should be submitted to Support, who will escalate the matter to the provider where necessary.

7.6. Responsible Wagering in Games

Players are reminded that all games are for entertainment purposes. The Platform is not responsible for any financial losses incurred. For tools to manage your gameplay, including deposit limits, session timers, and self-exclusion, please refer to our Responsible Gaming page.

8. Tournaments & Lotteries

8.1. Participation

The Platform may periodically host online tournaments, leaderboard competitions, prize draws, and lottery-style promotions (collectively, "Events"). Participation in any Event is subject to the specific rules published for that Event, which form part of these Terms.

8.2. General Tournament Rules

  • Tournaments are open to verified Account holders unless a specific Event states otherwise;
  • Players must opt in to an Event in the manner specified in the Event description;
  • Tournament points, scores, or leaderboard positions are calculated based on the criteria specified in the Event rules (e.g. biggest win multiplier, total wager, number of rounds);
  • In the event of a tied score, the participant who reached the tied score first (by timestamp) will be ranked higher;
  • The Platform reserves the right to disqualify any participant who engages in conduct that is in breach of these Terms or the specific Event rules;
  • Tournament prizes are credited as Cash Funds or Bonus Funds as stated in the Event rules.

8.3. Prize Draws & Lotteries

  • Entry into prize draws may require a qualifying deposit, a minimum wager, or an explicit opt-in;
  • Winners of prize draws are selected randomly through a verifiable process;
  • Prize draw winners will be notified via the email address registered on their Account within 5 business days of the draw date;
  • Unclaimed prizes expire after 30 days from the date of notification unless otherwise stated;
  • Cash prizes are credited directly to the winner's Account; non-cash prizes (e.g. electronics, travel) are subject to separate fulfilment terms.

8.4. Cancellation of Events

The Platform reserves the right to cancel, suspend, or modify any Event at any time due to technical issues, insufficient participation, Force Majeure, or any other reason deemed reasonable at our sole discretion. In such cases, any qualifying entry fees or dedicated deposits will be refunded to participants' Accounts.

9. Intellectual Property

9.1. Ownership

All content available on the Platform — including but not limited to software, source code, graphics, logos, trademarks, trade names, page layouts, design elements, text, images, audio, video, and the compilation thereof — is the exclusive intellectual property of the Platform or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

9.2. Limited Licence to Users

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment. This licence does not include the right to:

  • Download, copy, reproduce, or distribute any content from the Platform;
  • Modify, adapt, translate, or create derivative works;
  • Reverse-engineer, disassemble, or decompile any software;
  • Use any data mining, scraping, or automated data extraction methods;
  • Frame or mirror any part of the Platform on another website or service;
  • Remove or obscure any copyright, trademark, or other proprietary notices.

9.3. User-Submitted Content

If you submit any content to the Platform (e.g. via live chat, feedback forms, or community features), you grant the Platform a royalty-free, worldwide, perpetual licence to use, display, and reproduce that content in connection with Platform operations. You represent that you own or have the right to submit such content and that it does not infringe the rights of any third party.

9.4. Third-Party Intellectual Property

Game content, including game titles, characters, sounds, and mechanics, is the intellectual property of the respective software providers. The Platform does not claim ownership of third-party game content and uses such content under licence. Any complaints regarding third-party content should be directed to the respective provider.

10. Limitation of Liability

10.1. General Disclaimer

The Platform is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Platform will be uninterrupted, error-free, secure, or free from viruses or other harmful components.

10.2. Cap on Liability

To the fullest extent permitted by applicable law, the Platform's aggregate liability to you in respect of any claim arising out of or related to these Terms or your use of the Platform shall not exceed the greater of:

  • (a) the total amount of Cash Funds deposited by you to your Account in the twelve (12) months immediately preceding the event giving rise to the claim; or
  • (b) A$500.

10.3. Excluded Losses

In no event shall the Platform be liable to you for any:

  • Loss of profits, revenue, or income;
  • Loss of opportunity, goodwill, or anticipated savings;
  • Any indirect, consequential, special, incidental, or punitive damages;
  • Loss or corruption of data;
  • Losses arising from reliance on the Platform's services for decision-making;
  • Losses caused by Force Majeure events.

10.4. Third-Party Services

The Platform may contain links to or integrate third-party services (e.g. payment providers, game software providers). We are not responsible for the content, security, or practices of any third-party service. Your use of third-party services is at your own risk and subject to those third parties' own terms and policies.

10.5. Indemnification

You agree to indemnify, defend, and hold harmless the Platform and its officers, employees, agents, and contractors from and against any claims, damages, penalties, losses, and costs (including reasonable legal fees) arising out of or related to: your breach of these Terms; your use of the Platform; your violation of any applicable law; or your infringement of any third-party rights.

Note: Nothing in this Section 10 shall limit or exclude liability that cannot be limited or excluded under applicable Australian consumer protection law, including the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010).

11. Dispute Resolution

11.1. Informal Resolution

We encourage you to contact our Support team in the first instance if you have any complaint, dispute, or question regarding your Account or any game outcome. Most concerns can be resolved quickly and informally. You may contact Support at:

We aim to acknowledge all complaints within 24 hours and provide a final written response within 14 calendar days. Complex disputes involving game outcomes or financial records may require up to 28 calendar days for a full investigation.

11.2. Escalation Process

If you are not satisfied with the outcome of your informal complaint, you may request an escalation to a senior member of our compliance team. Escalated complaints will receive a final position letter within 14 additional calendar days of the escalation request being received.

11.3. Game Dispute Procedure

Any dispute regarding a game outcome must be submitted within 7 days of the relevant game round. The Platform will retrieve server-side game logs and transaction records to investigate the dispute. The Platform's review of server-side data is final and conclusive in respect of game outcomes, except in cases of demonstrable technical malfunction (see Section 7.3).

11.4. Governing Law & Jurisdiction

These Terms and any dispute arising from them shall be governed by and construed in accordance with applicable laws. The parties agree to attempt to resolve disputes through good-faith negotiation before pursuing any formal legal remedy.

11.5. Limitation Period

Any claim arising out of or related to these Terms must be brought within one (1) year of the date on which you became aware, or ought reasonably to have become aware, of the facts giving rise to the claim. Claims brought after this limitation period may be barred.

12. Health & Safety

12.1. Photosensitive Seizure Warning

Some casino games contain flashing lights, rapidly changing images, and animated sequences that may affect individuals who are photosensitive or who suffer from epilepsy. If you or a family member have a condition that may be triggered by such stimuli, please consult a medical professional before using the Platform.

12.2. Mental Health

The Platform recognises that gambling, even for entertainment, can have mental health implications. We encourage users to take regular breaks, avoid playing when stressed, fatigued, or under the influence of alcohol or other substances. If gambling is causing you distress, please refer to the resources listed in Section 13.

12.3. Minors & Vulnerable Persons

You must take reasonable steps to ensure that minors (persons under 18) do not access the Platform via your Device or Account. We recommend enabling parental control software on shared devices. The Platform uses technology to identify and block access to the service by minors. If you believe a minor has accessed the Platform, contact Support immediately.

12.4. Prohibited Substances

We strongly advise against using the Platform while under the influence of alcohol, illicit drugs, or any substance that may impair judgment. The Platform accepts no responsibility for decisions made or funds wagered while a User is impaired. Transactions made while impaired are not grounds for a reversal of losses.

13. Responsible Gaming

13.1. Our Commitment

Crazy Tower is committed to promoting responsible gambling and providing a safe, transparent, and enjoyable environment for all players. We recognise that problem gambling is a serious issue and we take our duty of care obligations seriously.

13.2. Player Tools Available

We offer a range of tools to help you manage your gambling activity, including:

  • Deposit Limits — set daily, weekly, or monthly caps on deposits;
  • Loss Limits — restrict the amount you can lose in a given period;
  • Session Time Limits — set a maximum session duration;
  • Reality Checks — periodic on-screen reminders of time spent playing;
  • Cool-off Periods — temporary account restrictions (24 hours to 30 days);
  • Self-Exclusion — permanent or time-limited exclusion from the Platform.

These tools can be accessed directly through your Account settings or by contacting our Support team. For full details, please visit our dedicated Responsible Gaming page.

13.3. Recognised Help Organisations (Australia)

If you are concerned about your gambling or that of someone you know, the following organisations offer free, confidential support:

Organisation Contact Services
Gambling Help Online 1800 858 858 / gamblinghelponline.org.au 24/7 counselling, live chat, forums
Lifeline Australia 13 11 14 / lifeline.org.au Crisis support, mental health counselling
Beyond Blue 1300 22 4636 / beyondblue.org.au Anxiety, depression & wellbeing support
Gamblers Anonymous Australia ga.org.au Peer support meetings nationwide
MensLine Australia 1300 78 99 78 / mensline.org.au Counselling for men, including gambling issues
National Debt Helpline 1800 007 007 / ndh.org.au Financial counselling for gambling-related debt
⚠ Problem Gambling Warning: Gambling is intended for entertainment. If gambling is no longer fun, or if you are chasing losses, please seek help. You can self-exclude at any time by contacting support@crazytower.mobile.

14. Miscellaneous

14.1. Entire Agreement

These Terms, together with the Privacy Policy and the Responsible Gaming Policy, constitute the entire agreement between you and the Platform with respect to your use of the Platform and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.

14.2. Severability

If any provision of these Terms is held to be invalid, unlawful, void, or unenforceable under applicable law, that provision shall be deemed severed from the Agreement and shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

14.3. Waiver

The failure of the Platform to enforce any right or provision of these Terms on any occasion shall not constitute a waiver of that right or provision, nor shall it preclude the Platform from subsequently enforcing such right or provision.

14.4. Assignment

You may not assign, transfer, or sub-licence any of your rights or obligations under these Terms without the prior written consent of the Platform. The Platform may assign or transfer any of its rights and obligations under these Terms, including in connection with a merger, acquisition, or sale of assets, provided that we will notify you of any such assignment affecting your Account.

14.5. Force Majeure

The Platform shall not be liable for any delay or failure to perform its obligations under these Terms where such delay or failure results from a Force Majeure event, including but not limited to: natural disasters, acts of government, civil unrest, cyberattacks, internet infrastructure failures, pandemic, or any other cause beyond the Platform's reasonable control. The Platform will endeavour to restore services as promptly as reasonably practicable following any such event.

14.6. Privacy

The collection, use, storage, and disclosure of your personal data is governed by our Privacy Policy, which forms part of these Terms. For any privacy-related enquiries, including requests to access, correct, or delete your personal data, please contact our Privacy Officer at privacy@crazytower.mobile.

14.7. Complaints Regarding Privacy

If you have a complaint regarding our handling of your personal information, you may contact our Privacy Officer at privacy@crazytower.mobile. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

14.8. Contact Information

For all general enquiries, account-related matters, and support, please contact us:

14.9. Language & Interpretation

These Terms are drafted in the English language. Headings are used for convenience only and shall not affect the interpretation of any provision. References to "including" or "such as" shall be construed as illustrative and not exhaustive.

14.10. Updates to These Terms

We will maintain a version history for these Terms. The version number and date of last revision are displayed at the top of this page. Where changes are material, we will provide notice as described in Section 1.4. Your continued use of the Platform after the effective date of any changes constitutes your binding acceptance of the revised Terms.

✅ Document Details: Crazy Tower — Terms & Conditions | Version 1.0 | Last Updated: 19 October 2025 | Language: English | GEO: Australia